Todd Wilkens has a passion for building effective design organizations. He is a Design Principal in IBM's new Design Division and a member of the leadership team for their flagship Design Center in Austin, TX. The IBM Design team is building out a culture, practice, and community of human-centered design...and fundamentally changing IBM as a whole in the process. Previously, he worked at the Mayo Clinic applying design to transform the experience and delivery of healthcare. He also founded and led the Austin studio of Adaptive Path for its first 4 years. Todd speaks, teaches, and publishes regularly about design, research, and strategy.